Online Meetup Community User Needs First November

During our online meetups, Community User Needs First members exchange ideas and knowledge on user-centric governmental services based on examples in practice. This time we’d like to share your insights about’proactive services’. Are you joining November 25th from 14.00 to 15.00h (CET)?

Programme: proactive services

On November 25th we’d like to discuss ‘proactive services‘. We’re looking for cases. This could be a pilot, a study or some real life working proactive services. If you’d like to present during this or another meetup, please get in touch with our Community Manager Francis via francis.meijners@ictu.nl.

The online meetup will not be recorded.

About proactive services

Joint Research Centre (JRC) (European Commission) published a research report on proactive services on June 30, 2026: Proactive Public Services in the EU: Readiness, maturity, and pathways to implementation.

When and where

The event will take place online via Microsoft Teams on November 25th from 14.00 to 15.00h (CET).